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SHIPPING & RETURNS

RETURN & EXCHANGE POLICY

Thanks for purchasing our products at Jolly Covers. We do not offer refunds or exchanges for change-of-mind purchases. Change of mind includes deciding that you prefer a different product, material, style or type after purchase. For returns that are eligible under this policy or the Australian Consumer Law, the product must be returned in the same condition in which you received it and must be undamaged.”. If a return is approved, we will inspect the item upon receipt and, where a refund is applicable, process the refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. Refunds will be issued after inspection, with return shipping costs covered by the customer. This policy does not affect your rights under the Australian Consumer Law. If anything is unclear or you have more questions feel free to contact our customer support team.

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